Element Lenox Berkshires, Lenox

The hotel's location is perfect for exploring the Berkshires, with convenient access to various attractions. The rooms, although lacking a 'Non-Smoking' sign, offer a strong Wi-Fi signal. However, the room decor is dated and basic, reflecting a lower price point compared to other options in Lenox.

My stay at the hotel was a mixed experience. The rooms were clean and had a backyard pool for a quick swim, but they felt dated with no art and resembled a $49 room, which made me question the value for the total cost of $223. The service, on the other hand, was very accommodating and friendly, with an upgrade to a garden view room and access to the onsite restaurant. The location was convenient for exploring the Berkshires, though leaving the hotel required caution due to traffic. The dining options were basic, but the breakfast had some decent offerings. The facilities were adequate for my needs.

The hotel's location right on the highway outside Lenox is convenient for accessing nearby sights but can be noisy. The rooms had a musty and smoky smell despite being designated as non-smoking, and cleanliness was an issue. The service was accommodating and professional. The dining experience was basic but offered a variety of options. The facilities could benefit from renovation.

My stay at the hotel was mixed. Despite the mirrored wall and treadmills in the room, the cold night without extra blankets and the musty, smoky smell made it less than ideal. The service was friendly but having to unlock the door every time was a hassle. The location was convenient for the attractions in the Berkshires, but I had to be cautious due to potential credit card fraud. The dining experience was okay, with a simple continental breakfast. The facilities were satisfactory, but the industrial air freshener in the lobby was overwhelming.

The hotel offers fairly large and clean rooms with necessary amenities like a fridge, coffee maker, TV, and working heater, though starting the day at the bare desk lacks a welcoming atmosphere. The service, while friendly and accommodating, promised but didn't deliver on fixing the AC. The location is convenient outside Historic Lenox off the highway and near a unique Malayasian restaurant, but watch out for traffic. The dining experience may feel Spartan, but the continental breakfast includes hard boiled eggs and quality Belgian waffles. Overall, a mixed stay with some highlights and room for improvement.

The hotel was a mixed bag; the rooms were clean but old and run down, and the service was friendly but could use improvement. The location was convenient for some amenities, but the dining left much to be desired.